Refund policy

We want you to love your order. If something is not right, you can request a return within 30 days of receiving your item.

To be eligible, items must be unused, in the same condition you received them, and in the original packaging.

Damaged, defective or wrong items: contact us within 7 days of delivery with photos of the item and packaging, and we will send a replacement or a full refund at no cost to you.

To start a return, email martinswood096@gmail.com with your order number. We will reply with instructions. Items sent back without first asking will not be accepted.

For change-of-mind returns, return shipping costs are paid by the customer.

Once we receive and inspect your return, we will email you. Approved refunds are made to your original payment method within 5–10 business days.

Sale items and gift cards cannot be returned.